A Case Study: Trusted Digital Certificates
Based in South Africa, Realyst has been providing contract management software and services for over twenty years. Their mission is to help businesses manage contracts across the entire organization – from sales contracts, to procurement and HR.
Four years ago, Realyst developed its own digital signature tool to help its customers digitize the contract process. After seeing success of the signature tool combined with the contract management software, they soon realized there was demand for a stand-alone digital signature tool as well.
They began working with a client in the telecom space to implement the contract management software as well as the digital signature tool. During the implementation, the customer made it clear that they would need a solution backed by digital certificates since they worked primarily with financial companies. The financial industry has specific regulations surrounding data and security. In order for Realyst to win this customer’s business they would need to be able to offer a higher level of encryption and authentication when documents are signed.
Due to a lack of local certificate authorities in South Africa who could issue the digital certificates their customers needed, Realyst had to look elsewhere for a solution.
Satisfy an increasing number of regulations surrounding data privacy and authentication.
Proven capabilities and global presence.
After finding GlobalSign through a regional partner, Realyst was able to roll the digital signing service solution out through their platform shortly after. Through one, simple REST API, Realyst was able to integrate DSS into their existing software. All supporting cryptographic components, including signing certificates, key management, timestamping server, and OCSP or CRL service, are provided in one API call with minimal development or overhead needed and no on-premises hardware to manage.
GlobalSign digital signatures help or meet the requirements of many national and industry-specific regulations regarding the legal acceptance of electronic signatures in place of wet ink signatures, including but not limited to:
eIDAS (advanced & qualified e-signatures, eSeals)
UN Model Electronic Signature Law
“The process was really seamless with GlobalSign! The sales team did an excellent job and so did the technical team in providing a proof of concept API. Within a very short timeframe we were able to show our client what the solution would look like. It was a no-brainer to move forward from there.” - Jennifer Harris, Associate Product Manager, Realyst.
By partnering with an internationally recognized, publicly trusted certificate authority, Realyst is able to differentiate their services from their competitors.
Realyst can expand their services into new industries which are highly regulated and require a stronger level of security and assurance than is typically associated with digital signatures.
With most of the work happening on the back-end, the impact on the user experience is minimal.
About Realyst Realyst provides the tools and resources to change the face of contract management and digitization across Africa. Organizations have come under the spotlight recently for mismanagement of contracts. This results in legal, operational, reputational and financial implications. Realyst specializes in contract management. They provide unique and customizable, client-driven software and services. They strive to create long term relationships, reinforced with support structures and improvement models.
About GlobalSign GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale Public Key Infrastructure (PKI) and identity solutions support the billions of services, devices, people and things comprising the Internet of Everything (IoE).